Shipping policy
Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 1–3 business days
Delivery delays can occasionally occur due to unforeseen circumstances.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.
4. International Shipping
We ship worldwide. Shipping fees and delivery times vary depending on your location.
Customs, duties, and taxes are the responsibility of the customer and are not included in the shipping cost.
5. Delays & Issues
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping addresses provided by the customer.
If your order is significantly delayed, please contact us and we will assist you.
6. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue.
7. Incorrect Shipping Information
Please ensure all shipping details are correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Contact Us
If you have any questions about your order or shipping, please contact us at:
info@electradubai.com